​Q: What is Paid Time Off?
A. Paid Time Off is a benefit that allows you to take paid time away from work. The purpose of the Paid Time Off (“PTO”) benefit is to provide you with flexible paid time off from work that can be used for vacation, personal or family illness, doctor appointments, school, or any other personal time off. If your Paid Time Off is approved, you’ll be able to take time away from your scheduled work, but still get paid for some of that time.

Q: Am I eligible to earn Paid Time Off?
A. You are eligible to begin using your Paid Time Off benefit in the pay period following 12 months of continuous service, and at each anniversary after your first year with Caspers Company.

Q: How much Paid Time Off can I get?
A: Paid Time Off is earned at the following schedule:
After 1 year of service- 1 week (average hours)
After 3 years service- 2 weeks (average hours)
After 5 years of service- 3 weeks (average hours)
After 10 years service- 4weeks (average hours)
(average hours worked are computed from the previous year)

Q: Is there a limit to the amount of Paid Time Off I can take?
A: You can take as much Paid Time Off as you have available. Your available Paid Time Off will be shown on your paystub at www.paystubportal.com/caspers or you may contact the Payroll Department at pr@casperscompany.com or 813.287.2231

Q: How Do I Request Paid Time Off?
A: Step 1- Schedule your Time Off with your manager according to your current policies & procedures in your restaurant. Step 2- Once your Time Off has been approved, Requests may be submitted to Payroll through the Caspers App, using the Paid Time Off Request Form. If you are unable to submit online, ask for help for your manager, or you may contact our Payroll or Human Resources Team for assistance at 813-287-2231.

Q: What if I want to "Cash Out" my Paid Time Off?
A: Earned paid time off must be taken.  Employees are not entitled to pay in lieu of taking time off for vacation.

Q: What happens if I don’t take the Paid Time Away I earn in a year?
A: Paid Time Off time must be used in the anniversary year after which it is earned and may not be carried over past the employee’s next anniversary date.

Q: What happens if I leave the company?
A: The Paid Time Off benefit is for current employees. Any earned but unused Paid Time Off will be forfeited upon termination of employment (for whatever reason).